Telemarketing Specialist Job at The frank Agency
Note: We are looking for full-time and part-time Telemarketing Specialists. These will be remote temp contracting positions. You should have excellent telephone skills.
Basic Function:
We are looking for an enthusiastic telemarketer to generate leads by cold-calling prospective customers. You will be responsible for qualifying prospect interest, so a team member can follow up to continue the sale process. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.
Specific Tasks/Responsibilities:
· Cold-calling prospective customers using a given phone directory
· Using scripts to provide information about product’s features, prices, etc. and present their benefits
· Ask pertinent questions to understand the customer’s requirements
· Record the customer’s personal information and call notes accurately in a computer system
· Deal with complaints or doubts to safeguard the company’s reputation
Job Requirements
· Excellent communication and presentation skills
· Persistent and results-oriented
· Working knowledge of relevant computer programs (telephone systems, CRM software, Microsoft Teams)
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $20.00 - $30.00 per hour
Shift:
- 8 hour shift
- Day shift
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Remote
Application Question(s):
- Do you have a quiet workspace to make phone calls?
- Do you have your own computer, headset, and reliable high-speed internet?
- Do you have phone sales or customer service experience?
Shift availability:
- Day Shift (Required)
Work Location: Remote
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