Introduction
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.IBM Application Innovation Centers in Baton Rouge, LA; Monroe, LA; or Lansing, MI have immediate opportunities for Technical Business Analysts. The Business Analyst translates client requirements into technical requirements and recommends a total IT solution. This role documents and analyzes requirements from a business perspective; defines current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client and the IT Architects to ensure proper translation of business requirements to IT solution requirements. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. Business Analysts may also deliver innovative business consulting, business process design, systems integration, reporting, data analysis, dashboards, and application design and management to our clients.

Our IBM Client Innovation Centers in Baton Rouge, LA; Monroe, LA; Lansing, MI, NY are expanding and have immediate opportunities for experienced forward-thinking Technical Business Analyst with a passion for growth and innovation. The success of IBM is in your hands as you transform vital business needs into innovation solutions to drive growth for our clients. Our clients are some of the world’s leading companies and you will be part of challenging projects to build and support technical solutions for their needs You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!

The successful candidates for this position will become members of one of our Client Innovation Teams. You will work closely across the CIC network to delight our customers with leading edge solutions with a keen focus on quality and client satisfaction. In addition to strong collaboration across the team, you will be virtually integrated into our deep learning and knowledge program as well as employee engagement across NA. All resources in our CIC network may be requested to travel depending on specific client project needs. US Travel is typically related to knowledge transfer and client relationship building at the client site, as well as subsequent travel for key milestones or project initiatives. Travel is generally no more than 50% of the time.

Baton Rouge - Preferred locations: Lake Charles & New Orleans LA; Mobile AL; Pensacola FL; Gulfport, Hattiesburg, Jackson & Oxford MS; Beaumont & Galveston TX

Monroe - Preferred locations: Bentonville, Fayetteville, Fort Smith & Little Rock AR; Durant OK; Memphis TN; and Tyler TX

Lansing - Preferred locations: Bloomington & Peoria IL; Fort Wayne, South Bend & Indianapolis IN, Toledo, Columbus & Cincinnati OH and Madison & Milwaukee WI


Required Technical and Professional Expertise
Experience or knowledge in the following:

• Experience working as a Business/Reporting Analyst
• Experience writing User Stories and Epics for custom Software development in an Agile environment
• Experience with Excel and Microsoft suite (Word, Powerpoint)
• IT programs development or design experience or equivalent
• Professional software development work in an Agile environment
• Excellent written and verbal communication skills
• Ability to explain issues and resolutions to technical and non-technical staff
• Able to fluently speak and write in the English language
• Experience leading teams of 3 or more
• Analytic, creative and business focused problem solver
• Experience gathering, documenting, and communicating user requirements

Preferred Technical and Professional Expertise

• Experience in the analysis and description of business processes across the services provided by the organization; as well as operations IT or reporting.

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

·Well-being programs to support mental and physical health. ·Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

• Select educational reimbursement opportunities.
• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
• Giving and volunteer programs to benefit charitable organizations and local communities.
• Discounts on retail products, services, and experiences.

The compensation range for this position is based on a full-time schedule. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation will be adjusted to reflect your hours.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.