Special Investigator - SIU Job at Lemonade
We're seeking a seasoned SIU Investigator to help us settle losses quickly and efficiently while exceeding customer expectations along the way.
You'll utilize cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools.
**Unfortunately, we cannot consider applicants from these locations: Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico**
What you'll do
- Assist Claims Advocates in proper investigations as it pertains to suspicious indicators
- Serve as a liaison between NICB & local and federal law enforcement agencies
- Establish and maintain a professional working relationship with Lemonade Integral Staff
- Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting
- Attend and provide essential fraud awareness training
- Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims
What you'll need
- 2+ years of investigative claims experience, with excellent customer focus (and experience working with SIU)
- Working knowledge of investigative techniques for High Value Theft, Fire, Water and Weather losses
- Ability to analyze data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses
- Tech savvy and comfortable with advanced investigative tools (ISO, Accurint, TLO, etc.)
- Experience with property dwelling estimating
- Able to create and implement investigative processes
- Ability to work in an office environment as needed
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