The Software Engineer I/II position is a responsible professional position in the Information Technology Department. Work involves developing new applications, maintaining existing applications, integration between various applications and databases, designing and creating databases, and creating reports mainly for application users in various departments. Work also involves collaborating with customers and vendors on implementation, application upgrades, and using tools to integrate the City’s system with other City applications and databases. In addition, responsibilities include providing technical support and integration of third-party software applications. Work is performed independently and under the direction of the Lead Software Engineer.

The City of Westminster is offering a $2,000 Hiring Bonus for ALL newly hired Software Engineer I/IIs. All new Software Engineers will receive $2,000 within the first month of employment. In the event that a newly hired Software Engineer leaves the City within 12 months of hire date, reimbursement for the entire signing bonus may be required.

The full salary range for this position is stated above. Starting wages are negotiable and dependent on the qualifications and experience of each individual candidate. The salary range for 2023 is $92,560 to $133,705 per year. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee’s fluency in Spanish, Hmong, Laotian and/or American Sign Language (ASL).

This recruitment will remain open until all positions are filled. Candidates will be contacted with their status within two (2) weeks of submitting their application.

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – Pride – Integrity – Responsibility – Innovation – Teamwork).

This position supports the goals of the Information Technology Department, which delivers exceptional value and quality of life through the deployment and support of innovative technologies and SPIRIT.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES

Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific – Every employee in this position must be able to:

• Respond to user requests and concerns to provide resolutions in a prompt manner
  • Perform advanced programming in C#, Microsoft SQL, SSIS, SSRS, Visual Studio and .NET environments
  • Design and build efficient normalized database structures in MS SQL Server
  • Design and write efficient programs using Visual Studio
• Demonstrate knowledge of web content management systems and related off-the-shelf systems and applications
• Demonstrate effective project management skills
  • Demonstrate excellent judgment, creativity, and problem-solving
  • Demonstrate excellent analytical skills and concentration
  • Work effectively to meet goals and priorities during stressful situations and events
  • Communicate technical concepts and technology solutions to management and personal computer users clearly, concisely, and effectively

Leadership – Every employee in this position is accountable to:

• Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
• Encourage employees to be accountable for their work and take ownership in what they do
• Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
• Demonstrate collaboration and conflict resolution skills with other departments and employees

Essential Job Functions, Duties, Responsibilities, and Tasks

1. Design, coordinate, and maintain the overall usability of the City’s major software applications:

• Provide application support, development, analysis, design, programming, testing, implementation, and maintenance using tools such as Microsoft Visual Studio, Microsoft SQL Server, and SSRS
• Design effective, usable application interfaces using modern UI development platforms and languages such as C#.NET, MVC.NET, JavaScript, Bootstrap, Razor, HTML, and CSS
• Participate in all phases of web and mobile application development including project management, analysis, design, programming, testing, implementation, and maintenance
• Modify and modernize existing applications
• Assist departments with evaluation and selection of cloud-based applications
• Establish interface requirements, and develop applications to enable data sharing between applications and various databases
• Provide training on new and enhanced applications for users

2. Communicate with and support customers and Information Technology staff:

• Provide support and service to our internal and external clients
• Provide application support, analysis, troubleshooting, implementation, and maintenance with users verbally and in writing to provide development and enhancement project updates
• Prepare user documentation on applications for customers and internal IT use
• Provide written updates of project status for Lead Software Engineer and customers as requested
• Work with IT and City departments and divisions to find solutions to improve business efficiencies
• Scoping, communicating, and coordinating projects with project stakeholders
• Manage projects and applications

3. Maintain and support all Information Technology Department and City policies and practices:

• Update automated request tracking system on a weekly basis
• Compile monthly and quarterly activity statistics and user feedback
• Evaluate cost-effectiveness of requests, and prepare written recommendations for the Lead Software Engineer, as requested
• Develop, create, and/or update project plans as required
• Participate in weekly planning and status meetings with Software Engineering Team
• Attend training classes and seminars related to job responsibilities
• Adhere to all established City programming standards and procedures by reading and understanding such procedures

4. Communicate successfully and maintain effective relationships:

• Prepare effective written communications, manuals, and training for users
• Work and communicate effectively with other department members as well as the City and public in a positive collaborative manner
• Provide training on new and enhanced applications for users

5. Maintain regular and punctual attendance

Other Duties and Responsibilities

• Maintains regular and punctual attendance
• Participate in an after hours/weekend on call rotation as needed

Incumbent is accountable for all duties of this job; other projects and responsibilities may be added at the City’s discretion.

Education, Experience, Skills, Formal Training, Licenses, and Certifications

Required:

• Graduation from an accredited four-year college with major course work in Computer Science, Computer Information Systems, Information Management, or related field
• Prior experience with .NET, Scripting, SQL, SSRS, and interface development
• Ability to pass the Criminal Justice Information Services (CJIS) background check
• Software Engineer II requires a minimum of 2 years of directly related work experience

Preferred:

• Experience with Visual Studio, Microsoft SQL, SSRS, SSIS, and .NET development language in a full-time environment
• Developing and maintaining SQL databases and applications
• Knowledge of designing and implementing Enterprise applications and web content management systems

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.

Physical Requirements

Work is sedentary in nature and requires sufficient physical stamina and strength for:

• Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
• Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
• Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
• Frequent lifting, carrying, pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing and/or pulling of up to twenty-five (25) pounds with dollies and carts

WORKING CONDITIONS

Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.

Materials and Equipment Directly Used

Personal computer and printer, telephone, Dell servers running Microsoft Windows Server, Visual Studio, C#, .NET, MS SQL Server, and MS Windows.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, and when applicable, credit check, driver’s license record, and education verification
• Criminal Justice Information Services (CJIS) background check
• Pre-employment drug screen
• Must be legally entitled to work in the United States

• Health and Dental
• Flexible Spending
• Pension/ Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• General leave that provides vacation, holidays, illness leave and administrative leave
• Education and Training Reimbursement, and
• Exempt Reimbursement Program