True Value Company, headquartered in Chicago, is one of the world’s leading hardlines wholesalers with a globally recognized brand and over 70 years’ experience serving and provides its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services like eCommerce ship-to-store, store remodel support and True Value University all within a flexible model which requires no membership. Serving over 4,400 stores worldwide.

We welcome you to join our Team at locally Owned and Operated community True Value Hardware Store which offers a culture that:

• Embraces personal and professional growth

• Recognizes diverse perspectives

• Provides competitive compensation

• Is committed to volunteerism and community outreach.

We have several other positions open.

Qualifications

• Have fun while talking to and taking care of your customers!
• Prefer Hardware experience, however not required as we can teach you everything you need to know i
• Must be available to work weekends and closing shifts
• Must be *friendly* and comfortable interacting and communicating with the public
• Must be willing to learn
• Must have basic computer and Math skills
• Ability to listen and communicate effectively
• Ability to use Point of Sale system

Responsibilities

Greet every customers entering and throughout the store

Project a friendly, outgoing demeanor providing a positive representation of Hardware General True Value

Work well with customers as well as associates. Be a team player.

Expected to keep the register area running in harmony with the rest of the store

Does much more than checking out purchases

Oversees special orders, coordinates customer communications including handling phone calls, manages inventory of perishables, trains cashiers, performs data entry, and assists with maintaining a clean store environment

Must be able to maintain a level head even when it gets busy.

Proactively assist customers in solving problems

Ensure all calls are answered promptly, courteously and effectively

Forward any customer complaint that cannot be handled to a member of management

Possess strong product knowledge and knowledge of store layout and location of products

Assist customers throughout the register transaction with personal, customized service, based on the premise of amazing every customer, every time

Assist in creating a positive, professional and safe work environment

Assist with receiving, checking in and stocking of merchandise throughout the store

Assist with maintaining back stock levels

Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area

Assist with providing a clean and orderly sales floor, including end caps and ad merchandise

Assist with merchandise resets through the store

Assist in price changes and verify pricing compliance.

Communicate any Store Support Center issue to General Manager for follow up

Communicate any merchandising, cost control or sales idea to General Manager

Participate in store meetings

Be professional in appearance and actions

Perform all other duties as assigned

Job Types: Full-time, Part-time

Pay: $11.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pittsboro, NC 27312: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer relationship management: 1 year (Preferred)
• Customer support: 1 year (Preferred)
• Cash management: 1 year (Preferred)
• Sales: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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