Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Market Supervisor is responsible for providing excellent customer service and general supervision to produce optimum sales, and increase staff productivity at the Pebble Beach Market.

Essential Duties & Responsibilities:

• Open and close store as directed by manager.
• Greet and assist customers with product information.
• Operate cash register and credit card machine to complete customer transactions.
• Fill product from back stock and organize displays on the sales floor as needed.
• Check staffing for the following day’s volume/ events and ensure adequate coverage.
• Keep Market Manager and Inventory Controller informed about merchandise stock levels.
• Supervise all Market employees; including Inventory Controller, deli and sales associates in the absence of a manager.
• Learn all areas of the PB Market to include Inventory Control, deli and sales associates’ individual responsibility, and being able to perform/assist on tasks as needed.
• Keep Manager informed of customer service issues and employee performance.
• Assist Manager with employee scheduling.
• Track inventory and place orders with market vendors at the direction of the Market Manager.
• Telephone skills to include; answering customer’s questions, taking messages, taking phone orders, etc.
• Comply with all Pebble Beach Company procedures which include safety and health policies.
• Know/Model/Integrate Pebble Beach Company culture (missions, values and standards) into daily routine.
• Maintain and organize product presentations on sales floor; including wine, deli, retail, grocery, dairy and beverage displays.
• Maintain excellent housekeeping standards in store, including dusting displays and cleaning glass.
• Monitor back hall areas, loading docks, and market guest areas for cleanliness and organization.
• Participate in physical inventories of merchandise; including counting, recording, and posting inventories.
• Report all engineer issues as needed into the HOTSOS system.
• Other duties as assigned by manager.

Absolutely Required Skills:

• 2+ years’ experience in a supervisory setting required.
• ServSafe and TIPS certificate required.
• Sommelier I certificate and/or wine knowledge required.
• Proficient in Microsoft Office.

Desired Skills:

• Retail and deli experience preferred.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Repetitive hand use as well as foot controls and firm grasping.

Why work for us:

• Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state of the art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
• We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
• Golf on the greatest courses. Even if you don’t golf, you’ll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
• Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
• Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.

COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees may be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employee’s first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.