Houston MRI® & Diagnostic Imaging is currently seeking an experienced Patient Coordinator to join our team at our Cypress center, located at 27126 Northwest Fwy., Ste. 200 Cypress, TX 77433.

Patient Coordinator, Full-Time position

Job Summary:

The Patient Coordinator is responsible for greeting in a courteous and professional manner all incoming patients, visitors, physicians, vendors or other individuals. The person in this position is responsible for registering patients and coordinating with back-office personnel for timely turnaround. This individual responds to patient questions and concerns, both on the telephone and in person and is responsible for all paperwork associated with patient registration.

Schedule:

Full Time Position

8 hour shifts

Essential Duties and Responsibilities:

Greets and registers patients in a friendly and service oriented manner · Notifies appropriate team member on patient arrival·* Obtains proper insurance and patient information, collects signatures and ensures accuracy and completion of necessary documentation ·* Verifies/ updates changes in patient/physician/insurance to ensure proper billing·* Collects and logs all co-pays and fees · Answers/transfers incoming phone calls ·* Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary ·* Enters accurate information in the system ·* Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed ·* Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed ·* Responds to patient's minor questions and concerns, and refer to supervisor when necessary, in an expedient manner ·* Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients ·* Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant ·* Coordinates with the back office staff for timely and effective care of patients ·* Obtains proper authorization and identification prior to release of confidential medical records ·* Uses clerical skills (e.g. filing, organizing, process incoming mail etc) ·* Provides management with reports and logs when required.

Educational and Skills Requirements High School Diploma or equivalent with a minimum one (1) year of work in the medical field Knowledge of medical terminology Knowledge of medical office practices and procedures and ability to understand and follow Physician and Technologist requests Highly proficient with computers and internet Ability to multi-task and work with constant interruptions; e.g.: Welcome patients, answer phones, schedule exams, ensure accurate and complete paperwork Ability to respond to questions and assist patients, employees and visitors in a professional manner Ability to maintain confidentiality at all times.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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