This is a Telehealth Mental Health Job - You will be the Primary Medical Assistant for One Telehealth Psychiatrist

As my medical assistant, your primary jobs will be:

1) data entry of patients into an Excel spreadsheet and then into our electronic medical record; we get about 5-8 new patient submissions a day through a automated Appointment Request Email with lots of preliminary information already given. You'll look them over, and if they seem appropriate (you can always check with the MD to see if they are appropriate, but eventually you will get the hang of what type of patients are looking for), you'll help load that patient information in our computer system. You will be cutting and pasting information already given to you by the automated Appointment Request form - insurance info, credit card info, demographics, reason for the appointment, there is no direct contact needed except to tell them we are processing their appointment request

2) communicating with patients as needed through Google Voice -- 99% of patients contact us by texting our phoneline (instead of verbally talking to them on the phone), so interactions are short. Most interactions take 1 minute or less, an day up to about 10/day.

3) a virtual answering service has been hired to field most patient calls to the practice, so you are not responsible for needing to answer phones. You respond to patient texts (either directly to our phone line or from the answering service) when it's convenient to you, as soon as you reasonably can, with the expectation being within 12-24 hours or sooner, if possible. Again, these patient interactions are generally very brief, and anything you aren't sure about you can always ask the MD for help.

4) you will help generate "medical claims" for patients - these are not to be submitted and you are NOT responsible for claims submission at all. This is a cash run practice but we do give patients a one-page hard copy of a coded billing statement after each appointment. It's a PDF copy. Each claim takes about 3-4 minutes to create and email to the patient.

5) This is NOT an around the clock type job. It can be accomplished in a few hours a day at your convenience as long as you follow through on all the work that needs completion by the end of the day. The work DOES need to get done, about 2-3 hours/day, but WHEN it gets done is all up to you. Morning, noon, evening, up to you. You do not have work weekends.

7) More duties can be assigned to you for additional money as you get used to the practice, transferring patient demographics, and helping the patient through the flow, from appointment request to any post-appointment needs.

8) The MD is always here and kind and compassionate if you need help or don't understand something.

9) I am looking for partner to help my practice grow and thrive, not just someone who treats this an an hourly pay check and doesn't care about the patients. I care about my patients a lot. The more you care, the more you will make. The harder you work, the more you will make. Loyalty, dedication, enthusiasm, and your general interest in helping the practice are the biggest qualities toward increasing your hourly pay.

My internet site is found here and sums up everything I couldn't write here:

www.matthewsachsmd.com

10. Initially, the job may take 10 hours a week and increase to 15 or so. Some weeks might be lighter than others, some might be more. You are free to work elsewhere as long as you give this job the priority and dedication that patients require. I live and practice by the Golden Rule: treat others as you want to be treated.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• On-the-job training
• Paid training

Medical specialties:

• Psychiatry

Schedule:

• Choose your own hours
• Monday to Friday
• No nights

Work setting:

• Outpatient
• Telehealth

Application Question(s):

• Do you have good experience with Excel, Word, emailing with good etiquette, adding email attachments, and responding to patients with 12-24 hours (mostly via text)? Do you have your own computer, internet, and printer?

Experience:

• EMR systems: 1 year (Preferred)
• Excel: 1 year (Required)

License/Certification:

• internet connection and computer (Required)

Work Location: Hybrid remote in Virginia Beach, VA 23454

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