Golf Customer Service Representative - Outside (Full Time) Job at Pebble Beach

Pebble Beach Monterey, CA 93940

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Golf Customer Service Representative provides excellent customer service to the guests. Supervise and maintain Pebble Beach Company retail standards within golf shop. Supervise daily merchandising of the golf shop and support PGA Golf Professionals with the overall golf experience of our guests.

Essential Duties & Responsibilities:

  • Greet each guest in a polite, friendly manner.
  • Start golfers; Read receipts, issue golf carts, keep records.
  • Assist in cleaning and returning golf cars to cart barn.
  • Constantly patrol area to offer assistance to guests carrying their own bag.
  • Keep area clean around the Cart Barn and Pro Shop.
  • Count and clean rental sets, clean clubs and guest shoes as requested.
  • Assist the first tee starter and tee captain as needed.
  • Guest bag transfer and storage procedures
  • Comply with Pebble Beach Company safety and health policies and procedures.
  • Understanding of job content and timely completion of routine tasks.
  • Familiarity with the application of Pebble Beach Company policies and procedures.
  • Projection of positive attitude and professional demeanor at all times.

Other possible duties include:

  • Maintain cleanliness in surrounding areas by sweeping, straightening tees, and emptying trash containers.
  • Ball gathering, ball cleaning, and operation of the ball washing machine.
  • Seed and top-dress range surface when needed.

Required Skills:

  • Friendly and willing to work hard.
  • Must be at team player.
  • Attention to detail is required.
  • Able stay on task with limited supervision.
  • High School diploma and must be 18 years of age or older.

Desired Skills:

  • Golf background preferred.

Why work for Pebble Beach Company:

  • Competitive Pay: $16.00/hour.
  • Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
  • Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
  • We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
  • Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
  • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
  • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.




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