Do you want a fun and positive working environment where you can grow in your career?

If the answer is yes, then look no further. We are looking for a part time (Mon, Wed, Fri) front desk receptionist who is flexible in transitioning into full time. We have state of the art technologies and do many types of dental procedures. Having a RDA certificaton is a plus! Our dentist loves to teach and is extremely patience. Please contact us for more information, we’re looking forward to meeting you!

Essential Duties

• Greets patients and visitors. Inquire with each patient if there are any changes to the address, email, phone numbers and update accordingly. Also inquire if there are insurance changes.
• Verify insurance for active coverage, history and current max available.
• Answer telephone.
• Schedule appointments for patient care and to maximize production goals.
• Confirm all new patient paperwork has been completed online or in office. Check daily for forms completed online and obtain the patient signature at their appointment.
• Check-out patients, this includes collecting co-pay and scheduling next-appointment.
• Serve as back up for the Treatment Plan Coordinator when needed.
• Monitor the schedule and fill schedule openings using the ASAP or Unscheduled lists and Dental Intel.
• Mail: take outgoing mail to the mailbox and sort/ distribute incoming mail.
• Send cards to new patients, referrals, as well as get well/ sympathy cards. Update patient Office Journal to note that sympathy card was sent out and also create an event on the appointment book so doctors are aware of who passed away.
• Keep the front desk and reception areas clean, organize the magazines daily, restock the patient restroom with supplies and empty the trash.
• Keep the staff and doctors informed of any scheduling concerns.
• Scan lab slips, prescription slips and referrals.
• Archive patients as needed and track for reporting at monthly staff meeting.
• Maintains patient confidentiality and takes every precaution to secure electronic Protected Health Information (PHI) under HIPAA.
• Asks for reviews and sent text
• Other related duties as assigned.

Requirements:

Knowledge/Skills/Abilities

• Knowledge of English composition, grammar, spelling and punctuation.
• Skilled in the use of basic office equipment such as: telephones, calculators, copier, fax, computers and computer software (MS Excel, Word, Practice Management software).
• Ability to be professional and maintain composure when dealing with stressful situations.
• Ability to learn
• Maintain confidence with the patient regarding doctors and staff.
• Ability to prioritize, organize and complete tasks timely.
• Ability to accept constructive criticism.
• Ability to understand and follow written and verbal instructions.
• Ability to collect data, establish facts and maintain confidentiality.
• Ability to communicate and express thoughts and ideas clearly and competently.
• Ability to quickly grasp relevant concepts regarding duties and responsibilities.
• Greet visitors and patients professionally and courteously.

Education/ Experience

• High school diploma or equivalent
• Dental experience is a plus
• Prior insurance experience is a plus

Job Type: Part-time

Pay: $13.00 - $18.00 per hour

Work Location: One location

Job Type: Part-time

Pay: $14.00 - $18.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

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