We are looking for a professional with a friendly attitude and the ability to multi-task to serve as our company’s Front Office Receptionist. This is a multitasking, high-level of performing different tasks rapidly. You would be greeting patients, answering phones and completing other tasks in a busy reception area. Our receptionist’s duties include offering administrative support across the organization, answering phones, checking patient’s in and out, collecting payments, collecting insurance and patient information. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Employment at TBCHS requires your compliance with all Federal, State and TBCHS requirements pertaining to mandatory Covid-19 vaccinations, medical and religious vaccine exemption requests will be accepted and considered.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Deal with emergency situations quickly and effectively
• Answer, screen and forward incoming phone calls
• Complete reminder Calls
• Schedule or reschedule patients
• Verify Insurance
• Collect Payments
• Ensure waiting room and reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Familiar with working in an Electronic Medical Record System
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• High school degree: additional certification in Office Management is a plus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent

License/Certification:

• CPR Certification required within 30 days.

Work Location: One location

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

License/Certification:

• CPR Certification (Preferred)

Work Location: In person

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