AppleCare Finance, Pricing Analyst Job at Apple
Summary
Posted: Mar 22, 2023
Weekly Hours:
40
Role Number:
200463676
AppleCare Finance is a fast-moving, dynamic organization that provides the world’s best post sales customer support. The AppleCare Finance team is closely aligned with the business and is one of the best business partnering organizations inside of Apple. AppleCare Finance is looking for a highly motivated problem solver to join the WW Pricing Team to support our dynamic AppleCare business and transform the way we do pricing. AppleCare Pricing Team is looking for a Pricing Analyst who will be responsible for global out of warranty and program pricing implementation for a variety of product lines and service parts worldwide. This team member will also coordinate pricing processes, research pricing issues and escalations, and work on system enhancement projects to meet the growing demands of the Business. Pricing accuracy will be a primary objective for this role interfacing extensively with AppleCare’s pricing tool, SAP and Apple’s repair and order management web tool (GSX).
Key Qualifications
- 5+ years of experience preferred
- Proven experience developing processes and/or improving existing processes
- Sharp attention to detail yet understand the big picture
- Skilled at meeting tight deadlines, thinking globally, and collaborating cross-functionally
- Strong problem solving and prioritization skills
- Ability to work comfortably with high level of ambiguity and complexity
- Ability to navigate through a large organization
- Strong business modeling and analytical skills
- Ability to analyze and summarize complex issues
- Desire to inspire change across the team and Apple as an organization
- System and business application skills including SAP, Excel/Excel Macros, JavaScript or other scripting languages, database tools. SQL and Data Visualization tools will be a plus.
Description
As Pricing Analyst, you will work cross-functionally with Product Marketing, Business Development, Channel Services, Engineering, Material Planning, and regional business partners to support the price setting process for AppleCare's product launches. The role will involve a high volume of discreet pricing elements to maintain and therefore attention to detail is critical. This position requires an individual who is a strong team player, has experience with database systems, and technical knowledge on process automation, such as scripting, a good working knowledge of SAP and Excel and excellent attention to detail. The preferred candidate will continuously look for opportunities to improve processes and have a history of proactive problem solving. The analyst will work effectively in a fast-paced environment, with changing priorities and often with tight time constraints.
Education & Experience
BS / BA degree in Business or Computer Science
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $96,500 and $188,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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